Uncomplicated Urinary Tract Infections – Free NHS Pharmacy First Service

Urinary tract infections are common and uncomfortable, and they usually need treating promptly. Through the NHS Pharmacy First service, Medwin Pharmacy can assess an uncomplicated lower urinary tract infection and, where appropriate, supply treatment without a GP appointment.

How does the service work?

You do not need an appointment or a referral. Speak to our pharmacy team and they will arrange a private consultation, usually the same day.

The pharmacist will ask about your symptoms, how long you have had them and your medical history, and will carry out any checks the NHS pathway requires. The consultation takes place in our private consultation room.

If the pharmacist decides treatment is appropriate, they can supply it directly under a national NHS protocol, without you needing to see a GP first. Depending on the condition this may include prescription-only medicine. If treatment is not suitable, or your symptoms suggest something that needs further assessment, the pharmacist will refer you to your GP practice or another NHS service.

There is no charge for the consultation. If you are supplied with a medicine, normal NHS prescription charges apply unless you are exempt.

Who is eligible?

The NHS Pharmacy First uncomplicated urinary tract infections pathway is for women aged 16 to 64 years. The pharmacist will confirm at your consultation whether the service is right for you, as some people are not suitable for treatment under this pathway and are better seen by a GP.

Speak to Us About Uncomplicated Urinary Tract Infections

Medwin Pharmacy, 22 Gillygate, York, YO31 7EQ
Call us on 01904 642557 or email info@medwinpharmacy.co.uk

Contact the Pharmacy

What is Uncomplicated Urinary Tract Infections?

A urinary tract infection happens when bacteria get into the bladder or urethra. “Uncomplicated” means a straightforward lower urinary tract infection in someone who is otherwise well and not pregnant. Infections in men, in pregnancy, in children, or where there are signs the kidneys are involved are handled differently and are not covered by this pathway.

Symptoms to look out for

  • Pain or a burning sensation when passing urine
  • Needing to pass urine more often or more urgently than usual
  • Cloudy urine
  • Pain low down in the tummy
  • Blood in the urine
  • Urine that smells unusually strong

Pain in the back or side, a high temperature, shivering or feeling sick can be signs the infection has reached the kidneys. That needs urgent medical attention, not a pharmacy consultation. If you are pregnant, please contact your GP or midwife instead.

If your symptoms get worse, do not improve, or you feel very unwell at any point, contact your GP practice or call NHS 111. In an emergency, call 999.

Other Services

Feeling unwell? Speak to our pharmacist

NHS Pharmacy First consultations are free and no appointment is needed.

Contact the Pharmacy