Sore Throat – Free NHS Pharmacy First Service

Most sore throats are caused by viruses and get better on their own, but some are bacterial and benefit from treatment. Through the NHS Pharmacy First service, Medwin Pharmacy can assess your sore throat and, where appropriate, supply treatment without a GP appointment.

How does the service work?

You do not need an appointment or a referral. Speak to our pharmacy team and they will arrange a private consultation, usually the same day.

The pharmacist will ask about your symptoms, how long you have had them and your medical history, and will carry out any checks the NHS pathway requires. The consultation takes place in our private consultation room.

If the pharmacist decides treatment is appropriate, they can supply it directly under a national NHS protocol, without you needing to see a GP first. Depending on the condition this may include prescription-only medicine. If treatment is not suitable, or your symptoms suggest something that needs further assessment, the pharmacist will refer you to your GP practice or another NHS service.

There is no charge for the consultation. If you are supplied with a medicine, normal NHS prescription charges apply unless you are exempt.

Who is eligible?

The NHS Pharmacy First sore throat pathway is for adults and children aged 5 years and over. The pharmacist will confirm at your consultation whether the service is right for you, as some people are not suitable for treatment under this pathway and are better seen by a GP.

Speak to Us About Sore Throat

Medwin Pharmacy, 22 Gillygate, York, YO31 7EQ
Call us on 01904 642557 or email info@medwinpharmacy.co.uk

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What is Sore Throat?

A sore throat is inflammation of the throat or tonsils. The pharmacist uses a recognised NHS scoring system, based on your symptoms and a look at your throat, to judge how likely it is that a bacterial infection is responsible and whether treatment is appropriate.

Symptoms to look out for

  • A painful throat, especially when swallowing
  • Red or swollen tonsils, sometimes with white patches
  • Swollen, tender glands in the neck
  • A high temperature
  • Absence of a cough, which can point towards a bacterial cause
  • Bad breath or a hoarse voice

Difficulty breathing, difficulty swallowing fluids, drooling, or a muffled voice are warning signs that need urgent medical attention rather than a pharmacy consultation.

If your symptoms get worse, do not improve, or you feel very unwell at any point, contact your GP practice or call NHS 111. In an emergency, call 999.

Other Services

Feeling unwell? Speak to our pharmacist

NHS Pharmacy First consultations are free and no appointment is needed.

Contact the Pharmacy