1. Introduction

Welcome to Medwin Pharmacy. These Terms and Conditions govern your use of our services, website, and any transactions you engage in at our pharmacy, located at 22 Gillygate, York YO31 7EQ, UK. By using our services, you agree to comply with these terms.

2. Services Offered

Medwin Pharmacy provides various healthcare and pharmaceutical services, including but not limited to:

  • Smoking Cessation
  • Supervised Consumption
  • Palliative Care Stock Service
  • New Medicine Service
  • Flu Vaccination Service
  • Discharge Medicine Service
  • Hypertension Case-finding Service
  • Covid-19 Vaccination Service
  • Pharmacy First Service
  • Needle & Syringe Exchange Service
  • Pharmacy Contraception Service
  • Lateral Flow Device Service
  • Weight Management
  • Inhaler Recycling
  • Nicotine Replacement Therapy for Pregnant Women

3. Prescription Medications

  • Prescription medications will only be dispensed upon receiving a valid prescription from a licensed healthcare provider.
  • We reserve the right to refuse to fill any prescription that appears fraudulent or unsafe.
  • Some medications may require additional verification or consultation before being dispensed.

4. Over-the-Counter Medications & Advice

  • Our pharmacists provide advice on over-the-counter medications; however, this should not replace professional medical consultation.
  • Customers are responsible for informing the pharmacist of any allergies or medical conditions before purchasing medications.

5. Vaccination Services

  • Our vaccinations, including flu and COVID-19 vaccines, are administered by trained professionals.
  • Appointments may be required for certain vaccines, and eligibility criteria may apply.

6. Smoking Cessation & Weight Management Services

  • These services include consultations, support programs, and, in some cases, access to medications or nicotine replacement therapy.
  • Results may vary, and we do not guarantee specific health outcomes.

7. Privacy & Data Protection

  • We respect your privacy and handle personal data according to the UK General Data Protection Regulation (UK GDPR).
  • Any personal information collected during consultations, transactions, or online interactions will be kept confidential and used only for providing pharmacy services.
  • We do not share customer data with third parties unless required by law or with explicit consent.

8. Payment & Refunds

  • Payments for prescription and over-the-counter medications must be made at the time of purchase.
  • We accept cash, credit/debit cards, and contactless payments.
  • Refunds or exchanges are not permitted for prescription medications unless there is an error on our part.
  • For over-the-counter products, refunds are accepted within 14 days of purchase, provided the item is unopened and in its original condition.

9. Website Use & Online Services

  • Our website provides general health information and should not be used as a substitute for medical advice.
  • We aim to ensure that all website content is accurate, but we do not guarantee its completeness or reliability.
  • Unauthorized use of website content, including reproduction or distribution, is prohibited.

10. Liability & Disclaimers

  • Medwin Pharmacy strives to provide safe and effective healthcare services, but we do not accept liability for misuse of medications or failure to follow professional advice.
  • We are not responsible for any adverse reactions due to undisclosed medical conditions or medication interactions.
  • In cases of emergency, always seek immediate medical attention.

11. Changes to Terms & Conditions

Medwin Pharmacy reserves the right to update these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services indicates acceptance of the revised terms.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

📍 Medwin Pharmacy
📍 22 Gillygate, York YO31 7EQ, UK
📞 01904 642557
📧 pharmacy.fqn87@nhs.net